30 day free returns for Australian purchases.
Joyrich would like you to be happy with the purchases that you make. As a consumer, you are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure is not a major failure.
Or if you're simply not in love (wrong size, wrong colour etc) you may exchange the item or obtain a store credit within 30 days of purchase.
Please read our full returns conditions here before you request your shipping label.
If you're ready to process your return simply fill out the below form and we will email you back a print at home shipping label.
For all New Zealand customers please email customer care: firstname.lastname@example.org